I would not recommend buying anything from Harumio. Here is my experience with them. I ordered some merchandise from them as a Christmas gift. This order was placed on November 1st and is expected to arrive in time, considering it wasn't a pre-sale item. Processing time takes 5-10 days and shipping 10-15 days so that should be sent to me with time to spare. Well it had said "ready to ship" on there website for almost 2 weeks and it past the 15 day processing mark, so I email them (keep in mind they don't have number to call) in my email I kindly ask them when my order is going to ship. I am met with an AI sounding response, saying I'll get an email confirmation when my order ships. I'm like okay whatever, I wait a few more days and email again.. same ai sounding response. I wait again now its the first week of December and no update no shipping confirmation, I email a long response I ask to just get refunded if my order isn't going to get shipped soon, and finally I get a human sounding response and my order is shipped the next day. Shipping is supposed to be 10-15 days I shipped just in time where it should arrive on or by Christmas eve which is cutting it close but sure. Anyway the shipment didn't clear customs and I had to wait days to receive a refund. This was a waste of my time and their customer service is terrible.
Claim your business profile now and gain access to all features and respond to customer reviews.
