Hello all!Long time coming—but please do NOT use Harumio for your large purchases. I’m sure everyone who has bought only a handful of items has had an okay experience, but as someone who had two boxes shipped as a single order, I found the lack of care and customer service to be appalling.Please use a different service from Harumio. I had one box not even have ANY packing materials in it. The rest were crammed together in the second box. I didn’t even get the bonus stickers from my cart!!I was told I’d be provided updates on certain goods, but when the time came as an early buyer, I was left in the dark and given zero immediate compensation other than an offer for a discount on a FUTURE order. I am begging you to spare yourself the drama of funding other people’s positive experience/freebies and use a different service or personal shopper if you want to actually get what you paid for. They’ll just ignore half the things your emails say and provide infinite excuses.I also tried to post my review to their site, using my review links, but it looks like they might not post negative reviews, because I see reviews posted after mine but not mine, which is extremely concerning.Thanks for reading!
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