hastingsdirect.com

4.3
4.3 Based on 21 reviews

Hastings Direct is one of the UK's fastest growing insurance brokers. We offer car, bike, van and home insurance....

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Adrian Richards
I recently informed Hastings of a collision where I rolled back into a motorcycle that was parked an

I recently informed Hastings of a collision where I rolled back into a motorcycle that was parked and unattended.
I caused damage to the stand and brake lever.
I contacted a motorcycle dealer and give him the registration of the bike and he quoted me £70 parts and £130 labour maximum in repair costs.
I have just received my renewal through and it had gone from £282.00 to £618.00 because I made Hastings aware of the incident.
I talked to both the Renewal Department and Claims department and neither could answer my questions.
The claims department said because no one has come forward and claimed against me yet they have estimated the damage to be £3750, the motorcycle was only worth between £800-£1000 so how they can estimate that amount is beyond belief.
I have been with this company for many years but will not be renewing my insurance this time or anytime in the future with them.
No one has claimed against me and no one from Hastings could answer my questions, I expected my insurance to go up but to go up by the amount quoted is very unreasonable.
I would not recommend Hastings to anyone from how I have been dealt with and I feel that they just want to get as much money out of me as possible.

1
Date of experience: Apr 13, 2026

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