Had my home insurance with Hastings which was actually a fairly cheap price. Insurance came up for renewal. Now I've been buying insurance for over 20 years and this is the first time ever I've had a renewal price that is actually cheaper than my current price. Almost always renewal prices tend to be more expensive.
Genuinely surprised but a nice surprise so happy to renew with them and legal, key and emergency home cover come as standard so not having to pay more for added extras. Lady I spoke to on the phone was also very friendly too so good customer service overall.
This is the first time I've ever stayed with the same company two years in a row as usually I shop around every year.
Only reason I haven't given them full marks is because they had a few technical issues with their phone lines and their website and app when trying to log in which was a bit clunky but apart from that very, very happy with their service and if they keep it up I will probably still be their customer next year round too.
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Hastings Direct is one of the UK's fastest growing insurance brokers. We offer car, bike, van and home insurance.