I purchased a wardrobe back in 2020. After almost 1 year of use dark spots started to appear inside the mirror. Later the number of spots started to increase and it became an eyesore. When I reached out to customer service, they came and inspected the issue. And, later they informed me that I'll have to pay to get the mirror replaced because it comes with only 1-year warranty. I was extremely disappointed because Hatil is charging a premium price for their product. However, they have failed to provide product as per the standard. It feels like Hatil knows that the quality of the mirror they are providing is low and hence they are providing only 1-year warranty.
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HATIL is considered to be the ‘game-changer’ in Bangladesh’s furniture industry. Carefully-chosen raw material, environment-friendly business practice and customer-centric approach is what made HATIL a beloved brand at home and abroad.
HATIL traces its roots to H.A. Timber Industries Ltd., a company established in 1966 by late Al-Haj Habibur Rahman. Following his footsteps, HATIL, as a singular furniture brand, came into being under the leadership of Selim H. Rahman, a veteran and visionary leader in country’s furniture industry.
Over the years, HATIL made itself a synonym to Elegant, Contemporary and Affordable furniture collection. Outstanding product quality and design backed by unique customer service are a few traits that helped HATIL lead being in the front. It’s worth mentioning that to ensure the best possible quality HATIL has been practicing Japanese Quality Management Philosophy “Kaizen” since 2007. And, being an environment-sensible company.
All these things contributed in a great way making HATIL a favorite name across markets like US, Canada, Australia, Saudi Arabia, Kuwait, UAE, Thailand, Egypt, Russia, Nepal, Bhutan and India. In Bangladesh market, HATIL Furniture has been a proud awardee of HSBC-Daily Star Climate Award, 2013 in Green Operation Category.
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