This is a company that cares about their product and their customers. Anything that's come up over the 10 or so years that I've been buying from them, they're always there to do the necessary work and resolve it. Their packaging is perfect for hats and they also have a warehouse in EU to ship to EU customers without going through customs. I doubt there's a better hat store out there in UK and EU (tried very many), so a 5 star rating here is only fair.
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