Sent back for replacement asking for correct size Jan 12.ONLY when we followed up were we told January 24, "We received your returned item on the 12.01.Unfortunately, we have issued a refund in error on the same day. We are very sorry for this inconvenience.It can take between 5-7 business days for the refund to appear in your accounts depending on your method of payment". Very thoughtless ,inconvenient and awkward with the person who gave us the present who got a refund! Offered to sell us another with free delivery !! but don't trust them.
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