hatsandcaps.co.uk

4.3
4.3 Based on 201 reviews

...

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Patience Morgan
Ace customer services!!!

I ordered two amazing looking hats separately within a short time of each other. Later I regretted not purchasing them together and paying extra for special delivery. A day or so later, customer services got in touch with me on an unrelated matter, I seized the opportunity to express my regret in the way in which I’d ordered my items… In no time at all, the kind and sympathetic customer services team rectified the situation. I can honestly say, I wasn’t expecting such a swift resolution, given the error was entirely mine. I’m immensely grateful and looking forward to receiving my orders.I definitely will be using this company again and can totally recommend them!

5
Date of experience: Dec 12, 2021

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