Their support is nonexistent, as many others have mentioned. Its hours on the phone, and then if they call you back they use a pre-recorded japanese message and immediately hang up. Then you call back, and they say call back later. This happens over days and days. The chatbot online can never get you a live agent to help either. So that all 3 support models not working at all. We havent had the internet router work for months, and gave up and got spectrum. This is for DSL too. Can get the Hawaiian Telcom to fix or turn off the service. This should be a class action lawsuit.
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Hawaiian Telcom, Inc., is the incumbent local exchange carrier or dominant local telephone company, serving the state of Hawaii.