This is the WORST in all of Hawaii for an kind of customer support. Once these clowns have your money they just don't care.They CHARGE you pay them unless you send a check.It's damn near impossible to get a human being to talk to you.It took me an hour and half to pay an overdue bill (overdue because I could never get a hold of anyone there) and to cancel my service.I thought SPECTRUM was bad - these guys make SPECTRUM look like customer service heroes.Hawaiian Telecom takes yo for granted - avoid doing business with them if you can.AND,this from a born and raised local guy who tries hard to do business with local company's.
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Hawaiian Telcom, Inc., is the incumbent local exchange carrier or dominant local telephone company, serving the state of Hawaii.