I took my car in for an annual service, the service was very thorough and superior, however my reason for compliment is to give my thanks and gratitude specifically to Lucy in Citroen Blackwater; Lucy truly went above and beyond for me and my baby, the weather was shocking (typical Cornish weather), upon collection, Lucy exchanged my belongings from courtesy car to my own vehicle, putting my isofix base back into the car and bringing my car right up to the entrance of the showroom to prevent both myself and my baby from getting wet, not only is Lucy selfless and a true advocate for her customers, she is friendly, welcoming and kind, Lucy has been and is a genuine rare gem, Citroen’s customers are extremely fortunate to experience the wonderful customer service Lucy provides. I really hope Lucy manages to read this purely so she knows that I really appreciated every single act of kindness she had shown to me on my visit, thank you so much. As usual, my experience with Citroen, especially Hawkins in Blackwater has been an absolute pleasure.
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