hawkins.co.uk

4
4 Based on 81 reviews

...

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Stephen Costa
Poor Customer Service

Took time of work today to have a part fitted at MG Hawkins Hayle. My car am MG 3 Hybrid was booked in for this work and on arrival after travelling from Redruth was told the parts had not arrived. This had been an ongoing problem since august and has been to the dealer multiple times for diagnostic work and software updates. Since the software update the car revs upto 5000 rpm on slight inclines and the dealer has refused to resolve saying its normal for hybrids. I requested to speak to the service manager but he was not at his desk. I requested a phone call but non has been made. I am selling the car as very unhappy with the service.

1
Date of experience: Nov 03, 2025

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