hawkins.co.uk

4
4 Based on 81 reviews

...

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DA99
Asked for rear wiper on my electric car…

Asked for rear wiper on my electric car to be changed on my service. Was charged £39 for two front wipers instead that did not need changing and then charged a further £19 for my rear wiper to be changed after chasing service dept three times about this (this took 3 weeks). Sadly very dissatisfied with service. Also told tyre pressure was low by service reception administrator - that too was incorrect, as just had my tyres renewed locally within two weeks. Hawkins reading on my tyres was well below what was reported, as I went back to the company who put my tyres on and they showed me how they read tyres threads.Grubby hand stains left on my steering wheel too. Conclusion: really dissapointed with level of service and how my complaint was handled

1
Date of experience: Dec 19, 2023

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