I had a disappointing experience at the clinic. There was a lack of integrity regarding payments. I received an incorrect invoice nearly two years after my procedure, and my emails requesting a correction went unanswered. I was not provided with contact details for senior management to resolve this issue. Recently, they asked me for additional payment for something I don't even recall happening. There seems to be a lack of financial discipline, quality oversight, and customer service. It feels as though I have been scammed.
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