I'm a semi regular client at Walton on Thames Headmasters. I went for a cut and blow dry yesterday. Despite me telling the stylist at the start that I wanted the cut to end up 'below the chin' she has done it like a short bob. I even clarified once more after she had started cutting that it would end up below the chin and she said 'yes' so no idea why she has done it about an inch shorter. It looks quite ridiculous so I've had to pin some of the hair off my face til it grows. I think it was the same stylist who over cut my hair about a year ago as well. She's fine with taking out enough weight from the hair but she tends to over cut the length. It will now take about 6 weeks to get it to the length I want. I find Headmasters stylists in general to not listen very well to what you say even if you say it twice and you know you have communicated clearly. It's very hard to find one who does what you want. It's largely the experienced senior ranking ones ( who are expensive) who do what you've asked them.
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