I booked my appointment 1 month ago and I went to the salon by bus from far when I reached they said your appointment is cancelled because your hair dresser is not here she is sick I was very disappointed and they was laying that we text you but I didn’t receive any text they rescheduled my appointment for 30 of October and today I went again and they said oh I’m sorry your hair dresser is not here yes text you yesterday that your appointment is cancelled I’m so frustrated because how a big name salon staff is that careless and unreliable because they are doing really bad with customers I never ever go there again they are rubbish when I ask I need to talk with your manager she said you can’t because she is not here please advise what I need to do they waste my time twice I’m so disappointed
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