I have been going to the Streatham salon for 2 years, had a great stylist, then a few months ago I called to make an appointment and since then it has been a complete nightmare. I have been placed with a variety of stylists, some good, some awful and the price seems to go up and up with the level of service deteriorating fast. My last appointment has left me with hair that has been hacked, a colour that has faded and left my hair with 3 stripes of colour and a visit that felt rushed and as though because im not 20 I wasnt important, I won't be returning. I don't know how these salons are run but there is obviously an issue with staff and lack of management or skill, I'm not sure which but the prices you charge I expect a brilliant service, not what I ended up with. Reply to Headmasters- you just send the same computer generated reply to everyone here, I've already contacted you direct and your response was poor so won't be wasting anymore of my time
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