headmasters.com

3.9
3.9 Based on 200 reviews

Get beautiful, confidence boosting hair at award-winning Headmasters Hairdressers. Choose from over 50 Hair Salons across London and the South East....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
BF19
Discounts come at a painful cost

After a hard search, I went ahead with an appointment booked with Alexis for my long-awaited haircut, as she was highly rated amongst them all. Meanwhile, I joined their VIP club as well as there was a discount. Little did I know how horrible the entire expereince at this salon would be. No attention was given to me. While I was explaining how I wanted my hair to be cut, she kept checking elsewhere and looking at other customers who were walking through the door. When I asked for bangs, all I got was a short, donkey fringe that has made me look hideous. The entire experience was horrible. My haircut with layers and bangs was done within 20 minutes and was so rushed that the little bits of hair on my face after the cut were not even wiped or taken away. This is a fair warning to let anyone know that either hairdressers will have biases towards people or they give less attention and horrible service when there is a discount involved or they are simply having a bad day.Nonetheless, you shouldn't be a victim as a customer.

2
Date of experience: Aug 28, 2024

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More