I cannot even believe how horribly Headway treated me after THEY "accidentally" contacted BCBS and reduced my credentials as a specialist NP to a nonspecialist causing me to be reimbursed at a much lower rate. OVER a YEAR later, I am still out nearly 10K...yes this is insane. At first they said they would help and then ... crickets. They say this has only happened once before but I read all the negative comments and see that it has happened to others. Horrible customer service, horrible provider support, terrible company. Instead try TAVA, Grow therapy, Psychiatric Practice accelerator and many others with good reviews. RUN AWAY from Headway! You are welcome for saving you terrible experiences.
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Headway is building a new mental health care system that everyone can access by making it easy for therapists to accept insurance. Today, we're the largest mental health provider network in the country, with 34,000 providers across race, gender, ethnicity and specialty working with Headway to serve patients through insurance. Patients can schedule care within 48 hours via one-click booking at headway.co, or can get care through a referral. The company operates in all 50 states and the District of Columbia.See more
