Avoid this company. First kept confusing us with another client and refused to pay for eye surgery. Then because of this confusion, we almost had our surgery cancelled. Then we had our doctor abuse us because he thought we were trying to get out of paying him. Now state they will not pay for surgery that needs to be done again, so that we will be out of pocket $3000-00. They are appauling.
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We’re on our member’s side and have been looking after SA’s health for over 85 years. As a not-for-profit health fund, we’re passionate about our mission to improve the health and wellbeing of our members and our community.
We’re for better value and Canstar agrees - we’ve been awarded Australia’s Most Satisfied Customers by Canstar, 6 years running.
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