I don't like to deal with any company that is NOT HONEST or TRANSPARENT. Health Partners gave us a reduction in premiums for a short period of time (3 months) but have saved Millions of $'s by members NOT being able to access their benefits with Extras and Hospital cover due to Covid. The discount period was much shorter than the actual Covid bans when we couldn't use our benefits. It is documented in a report to the Federal government how much of a boom COVID has been to Private Health companies like Health Partners, as they still gathered membership fees on items I couldn't access.(Unless an Emergency) In all emails and updates they kept spouting their mantra "improve affordability and support our members". They have done NOTHING to support me or improve affordability. NOTHING. Health Partners were charging me fees for a product I COULD NOT ACCESS.I contacted them with very specific questions and received only generic fluff.They offer new customers a $300 E gift card up to June 30 and now offer 6 weeks free on Hospital and Extras.Both offers are more than they gave current members with their so called premium discounts.Not a company that is transparent or accountable.
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We’re on our member’s side and have been looking after SA’s health for over 85 years. As a not-for-profit health fund, we’re passionate about our mission to improve the health and wellbeing of our members and our community.
We’re for better value and Canstar agrees - we’ve been awarded Australia’s Most Satisfied Customers by Canstar, 6 years running.
Find out more at healthpartners.com.au
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