I am a Health Partners patient and I have Health Partners insurance. The central phone system (good luck finding any direct numbers) is impossibly long and inefficient. I've called with basic questions and sat on the line for 20 minutes only to be transferred and wait again. Completely frustrating and very poor customer service.
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We’re on our member’s side and have been looking after SA’s health for over 85 years. As a not-for-profit health fund, we’re passionate about our mission to improve the health and wellbeing of our members and our community.
We’re for better value and Canstar agrees - we’ve been awarded Australia’s Most Satisfied Customers by Canstar, 6 years running.
Find out more at healthpartners.com.au
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