Health Partner’s say they are run by the people for the people and that they are not for profit organisation but when you are paying the Gold cover and you need their support, they try every excuse not to pay. The customer service team are ok and try to help but their superiors have the final say and definitely try their hardest not to pay out in the time of need.If you are a South Australian and like the idea of a South Australian company to support, it doesn’t mean they are going to provide us with the best service. Shop around because there are better Health Insurances out there who actually care about your health. Most people won’t have to claim much on private health and that’s why we don’t know how good each health insurance companies are but when you do have to claim, you quickly find out that they are just about making money which I found out about Health Partner’s - definitely do not live up to their slogan “Run by the people for the people”They will use every loop hole possible, be aware!!
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We’re on our member’s side and have been looking after SA’s health for over 85 years. As a not-for-profit health fund, we’re passionate about our mission to improve the health and wellbeing of our members and our community.
We’re for better value and Canstar agrees - we’ve been awarded Australia’s Most Satisfied Customers by Canstar, 6 years running.
Find out more at healthpartners.com.au
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