It’s hard to see any reviews with less than 5 stars, but sadly I too received a call back from a customer service representative stating someone would give me a call within 24 hours plus I would receive an email about our conversation and my issues.That never happened but I emailed my previous customer service representative Natasha and she took immediate action to satisfy my needs as a repeated customer for years!Don’t give up communicating with this company because they do care about their customers, it’s just might be one employee not doing their job that is the issue.The products are top notch in every category and usually their customer service department is very knowledgeable and reliable to satisfy customers.Thank you Natasha!Happy Customer For Life
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HealthyLine is an FDA registered company with the world’s largest selection of heated natural gemstone therapy mats. Based in New York and starting in 2013, HealthyLine quickly became the industry leader by implementing the most effective materials, combining different technologies, such as infrared (FIR), pulsed electromagnetic field therapy (PEMF), negative ions, photon light, and magnetic therapy to create advanced naturally powered heating pads and devices.See more