I purchased a bag of freeze dried Peach pieces and a bag of freeze dried Apricot pieces, both 100 grams in weight.When delivered, the Peach pieces were fine but the Apricot pieces were not pieces at all but tiny granules and powder that had been forced into a considerably smaller packet than the Peach and had become a solid lump! I contacted customer services who were unconcerned to say the least and although stated I could return, advised that they would not refund the return cost!They argued that the product could still be used as the flavour would not be affected but I did NOT buy flavouring!Whilst I accept their statement that the size of pieces can vary, I do not accept that tiny granules and powder arriving as a solid lump equate to the description of being pieces! Needless to say, having paid a premium price for what I expected to be a premium product & their blasé attitude, I would not recommend this company nor will I be using them in future! ****update****In reply to the response from this company….As already stated in my review, yes you said I could return but at a further cost to me! I have already paid for delivery which again would not be refunded and you made it perfectly clear that no refund would be given for these costs! What I received was not anything like as described…. powder & the tiniest of granules squeezed into a bag too small for the contents which given the size/quality of product packaged, caused it to form a complete lump! You preferred to argue with me that this didn’t affect the flavour but as I stated to you & in my review, I did NOT buy flavouring!
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Hello, we are Healthy Supplies! We stock the widest range of organic and eco-friendly food, drink and lifestyle products online. Our selection includes free-from, vegan and gluten-free foods and you can make massive savings with our economy sized bulk packs. We’re committed to enhancing the overall health and wellbeing of our customers. That’s why, on top of health foods, we offer sports nutrition, eco-friendly home and ethical beauty products.
All of our products are selected by our team, we have made it our goal to bring healthy food to everyone. High quality products, at competitive prices all delivered directly to your door!
Healthy Supplies is an online health food & health products store based out of Sussex, England. International delivery is also available for our overseas customers.
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