Terrible experience. I bought a 6kg product costing me £61.49 that has come with long shelf life of at least a year when I bought it in the past from other companies and I use it in around 6months. It arrived with just around 2 and half months use-by-date. When I complained, they offered me a refund but wouldn’t accept paying for return postage because they say it’s my problem that I changed my mind and want to return it! So I will be out of pocket by £12 postage to return an unsatisfactory order and have no product to use or accept a product that will not be fit for consumption in less than three months. Their policy is “We endeavour to send all products out with the longest time possible until the 'Best Before' date, and very often these dates will be a good one or two years in the future.” I took this in good faith when I ordered. But they only consider “a Best Before date of under a month (from the date of receipt) on most goods unacceptable”. Ridiculous policy from a company that is showing little concern for customer satisfaction.
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Hello, we are Healthy Supplies! We stock the widest range of organic and eco-friendly food, drink and lifestyle products online. Our selection includes free-from, vegan and gluten-free foods and you can make massive savings with our economy sized bulk packs. We’re committed to enhancing the overall health and wellbeing of our customers. That’s why, on top of health foods, we offer sports nutrition, eco-friendly home and ethical beauty products.
All of our products are selected by our team, we have made it our goal to bring healthy food to everyone. High quality products, at competitive prices all delivered directly to your door!
Healthy Supplies is an online health food & health products store based out of Sussex, England. International delivery is also available for our overseas customers.
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