heardirectclub.com

1.6
1.6 Based on 21 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
sharon collins
DO NOT PURCHASE FROM THIS COMPANY

If I could give zero stars I would. Purchased hearing aids from them in October and was not happy with them. Asked to return and was told to try multiple things which I did. Still not happy with them and after multiple request sent them back. Had to ask several times about the refund. Sent them the RMA several times and proof of their receipt of the product several times. They kept saying credit would be issed as soon as they got them back. Finally after multiple attempts they did verify they received them on November 4th. Still no credit although they stated credit was issued November 29th. Was told it could take 3-5 business days for bank to issue the credit. It has now been 11 business days and still no credit. Every time I try to call I get hung up on. Don't think I will ever see my refund.

1
Date of experience: Nov 04, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More