I placed an order on October 18 and received it promptly. It looked as expected, but I discovered I'm allergic to the material. I apologized for not being more careful before ordering, but I must return the item. I haven't opened it, and was assured a return label would arrive via email. My return request was approved on October 28, but as of today, November 13, I'm still waiting for the label. I've reminded them several times, only to be told to wait. My return seems to be 'under review.' I don't expect any honest follow-through. I filed a dispute with my credit card, which has since been refunded.
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