This service is completely unacceptable. The hearing aids are so bulky that I can't use a phone as they stick out too much from my ears. It's not user-friendly at all to adjust the volume or to turn them on and off. I decided to return them for a refund... what a complete joke. All communication seems to be handled by automated systems. It's been over five weeks, and I'm still waiting for a refund, which seems unlikely to arrive. The contradictions in the emails and the dishonesty are astonishing. I regret not researching more before ordering online. I will never buy anything again that is advertised on social media. Absolutely appalling. AVOID THIS SERVICE!!!
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