heathrowexpress.com

1.5
1.5 Based on 184 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Andrew Hollingsworth
Avoiding “delay repay” compensation

Customer online form to claim delay repay for delayed or cancelled train does not work. So I posted a letter with the tickets the old fashioned way and no response. Basically not honouring the conditions of carriage and obligation to provide compensation.

1
Date of experience: Oct 25, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More