The worst everNearly missed flight in September - journey took 1.5 hours instead of 15 minutes advertisedStill waiting for refund - it is now March - customer service is utterly useless - have chased continuously via email, via their website …Phoned in December to provide bank details - and yes the phone helpline is terrible - took repeated attempts to speak to an actual person - too much lift musicSo in summary - journey in September, it is now March - and still no refundUnbelievable Avoid avoid avoid
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