Booked advance tickets on line for my wife and child ( who are travelling without me) only to discover post purchase that these tickets can only be collected in person at the airport and require presentation of my credit card. No notice to this effect when purchasing . Entirely defeats the purpose of booking in advance to save time/inconvenience. Now opted to use Elizabeth line and avoid HE who , as I found over many years of unhappy travel with them, continue to be an unreliable , expensive and Luddite “ service provider” .
Claim your business profile now and gain access to all features and respond to customer reviews.
