If you get to the platform at Heathrow terminals 2&3 and the train is in the station and the guard is calling Paddington, then the passengers tend to get on that train and so did I. There wasn’t time to find out if it was Elizabeth Line or the Heathrow Express. It was only when I got to the platform gate at Paddington that I found I couldn’t exit with my ticket (Castle Cary to Heathrow via Paddington). The ticket master told me I would have to go back to Heathrow! As I didn’t want to miss my train to Castle Cary I chose to pay £9 just to exit the platform. Why can’t there be a simpler way? Foreigners must find this very perplexing
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