heathrowexpress.com

1.5
1.5 Based on 184 reviews

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Gideon Hughes
So slow and often delayed

So slow and often delayed. As a business traveller I expect to be at the airport or city within the marketed time. I see an Elizabeth line passing this train today. And it was delayed on the track last week as well. This is ridiculously poor quality. With all the strikes, begs the question whether London transport companies should assess the quality of their staff. Lots of good people looking for work who can probably make the service reliability better.

1
Date of experience: Nov 15, 2023

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