I was very disappointed with the service response to my query. I bought a travel ticket with Heathrow Express from Paddington Station to Heathrow Airport Terminal 5 on the 9th of April and return on the 13th of April 2025.My first trip from London to Paddington was fine; but I was returning there is no train, I was told pick the Piccadilly line.I requested for a refund of my return ticket I was told they could not refund due the time.First when buying the ticket there was no time that shows there will no train from this to this time when not very happy. Customers should note this situation for any surprise from Heathrow Express.Ver bad services
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