Color bait and switch
The color I received does not reflect the warmth and dimension shown in the product images. The listing presents a lighter, caramel-toned brunette, while the actual unit is noticeably darker with very subtle highlights.
At this price point, accurate representation matters. This was an exchange unit and is not returnable, leaving me stuck with a color that does not match what was advertised.
Disappointed with the lack of consistency between the photos and the product received.
EDIT: The reply from the company is bogus. Regardless of anything being final sale or otherwise, the color of the unit should be as advertised. I will share pictures of the drastic color differences as soon as I can figure out how to do so.
Notice the seller deflected to their quality which is not the issue at hand, and did not fully address the color which they have no interest in remedying. Save your money and go elsewhere!
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Heavenly Tresses™ is a luxury wig and hair solutions brand and premier online boutique specializing in handcrafted, natural-looking human hair wigs. Based in the United States and serving clients worldwide, we are known for delivering elevated, realistic hair solutions designed for comfort, confidence, and everyday wear.
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As an online-only boutique, Heavenly Tresses delivers a refined, high-touch experience rooted in transparency, care, and craftsmanship. Whether a client knows exactly what she wants or needs guidance along the way, we are committed to providing the same uncompromising standard of quality, education, and personalized support.
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