I placed an order expecting standard delivery and support, but the package hasn’t arrived even after two weeks, which is unreasonable. I requested a full refund due to non-delivery but received no confirmation. Despite multiple attempts to contact customer support and request a refund, I have not received any response. I initially waited patiently, hoping for an explanation, but none was given. It appears the service is holding my money without delivering the product or addressing my refund request. Customers deserve timely communication and fair resolutions, and this experience has shown neither. I recommend others avoid ordering until the service proves it can deliver and respond to support inquiries responsibly.
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