I was paying all this money for a service that has cost me hours of time and money in the end. I had conducted several interviews and later on needed to add some data to the transcript which then caused my older transcript to be overridden. This resulted in me losing all of my previous work, spending hours trying to fix it, and having to re-do interviews with clients. This was not clearly stated and should never have occurred. I have lost so much money and time. No offer for any compensation just an apology that their system deleted my work and to go from there. This platform is not worth the stress.
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Heidi is building an AI Care Partner, with a mission to double the world’s healthcare capacity by supporting every stage of care delivery. In addition to its popular AI scribe, Heidi has introduced Evidence – giving clinicians access to trusted medical research to support clinical decision at the point of care – and Comms, a calls function that enables healthcare teams to coordinate patient communications. Together, these capabilities support various aspects of the clinical workflow, enabling clinicians to focus on providing quality patient care.
Heidi supports more than 2.5 million consults each week in 110 languages from 190 countries. Founded in Melbourne, Australia, Heidi has raised $96.6M USD from global investors including Point72 Private Investments, Blackbird, Headline, Phoenix Court's growth fund - Latitude, Possible Ventures, and Archangel. Heidi adheres to international standards including the NHS, HIPAA, GDPR, and Australian Privacy Principles, and has obtained enterprise-grade security certifications such as SOC2 and ISO27001.See more
