The product itself is gamechanger for my clinical practice. I find it reduces workload while increasing compliance, and the ability to glean info from previous sessions. I initially had some very stressful issues with billing which is why this isn't 5 stars, but it did get sorted out in the end although it did take a month. You have to put in card details for the short free trial and no warning (that I saw) before your account is debited for a year. If you have any discount codes make sure to apply this on the trial as it can't go in retroactively. A fly in the ointment of an otherwise great program.
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Heidi is building an AI Care Partner, with a mission to double the world’s healthcare capacity by supporting every stage of care delivery. In addition to its popular AI scribe, Heidi has introduced Evidence – giving clinicians access to trusted medical research to support clinical decision at the point of care – and Comms, a calls function that enables healthcare teams to coordinate patient communications. Together, these capabilities support various aspects of the clinical workflow, enabling clinicians to focus on providing quality patient care.
Heidi supports more than 2.5 million consults each week in 110 languages from 190 countries. Founded in Melbourne, Australia, Heidi has raised $96.6M USD from global investors including Point72 Private Investments, Blackbird, Headline, Phoenix Court's growth fund - Latitude, Possible Ventures, and Archangel. Heidi adheres to international standards including the NHS, HIPAA, GDPR, and Australian Privacy Principles, and has obtained enterprise-grade security certifications such as SOC2 and ISO27001.See more
