After months of trials. Decent BUT - considering the soon to be available plethora of options it’s expensive. Never liked any supplier with millions raised charging for API integration! It’s meant to bring them more business and it is strange they want people to pay an integration fee per user per month! As an EHR provider, small in size, a minnow it’s pricey. They are focusing on a whole lot of added features which adds Noise rather than value, especially as it’s only an ambient scribe - something most EHR makers can create inhouse eventually as it’s way more cost effective.
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Heidi is building an AI Care Partner, with a mission to double the world’s healthcare capacity by supporting every stage of care delivery. In addition to its popular AI scribe, Heidi has introduced Evidence – giving clinicians access to trusted medical research to support clinical decision at the point of care – and Comms, a calls function that enables healthcare teams to coordinate patient communications. Together, these capabilities support various aspects of the clinical workflow, enabling clinicians to focus on providing quality patient care.
Heidi supports more than 2.5 million consults each week in 110 languages from 190 countries. Founded in Melbourne, Australia, Heidi has raised $96.6M USD from global investors including Point72 Private Investments, Blackbird, Headline, Phoenix Court's growth fund - Latitude, Possible Ventures, and Archangel. Heidi adheres to international standards including the NHS, HIPAA, GDPR, and Australian Privacy Principles, and has obtained enterprise-grade security certifications such as SOC2 and ISO27001.See more