Excellent AI scribe, and I’ve tried a few. The notes are accurate, as detailed and you want and sound very natural. Other AI scribes make very robotic notes. My only complaint is that the note takes a long time to generate, sometimes minutes ! If this isn’t improved, I would need to move on to another platform. I have the paid version now but unfortunately haven't noticed a big improvement. I am told there are updates coming that may help with processing speed, so fingers are crossed ! If the notes were generated quicker, I would give Heidi a 5/5 for sure!
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Heidi is building an AI Care Partner, with a mission to double the world’s healthcare capacity by supporting every stage of care delivery. In addition to its popular AI scribe, Heidi has introduced Evidence – giving clinicians access to trusted medical research to support clinical decision at the point of care – and Comms, a calls function that enables healthcare teams to coordinate patient communications. Together, these capabilities support various aspects of the clinical workflow, enabling clinicians to focus on providing quality patient care.
Heidi supports more than 2.5 million consults each week in 110 languages from 190 countries. Founded in Melbourne, Australia, Heidi has raised $96.6M USD from global investors including Point72 Private Investments, Blackbird, Headline, Phoenix Court's growth fund - Latitude, Possible Ventures, and Archangel. Heidi adheres to international standards including the NHS, HIPAA, GDPR, and Australian Privacy Principles, and has obtained enterprise-grade security certifications such as SOC2 and ISO27001.See more