Heidi worked great until few weeks ago. Only started using 2 months back. The notes were great and had a lot of details which I prefer as a GP. Then last month, something changed. Since then, the notes have been all over the place, very short, barely covering any details. I have stopped using it for consultations, so have a couple of my other colleagues, who said the same thing - poor notes, no details, having to edit a lot, which makes it time consuming rather than easy. I use dictation function when needed but not transcribing anymore. Nevertheless, it was helpful and great when it started. Was very happy with it. Might try it now and again to see if note taking improved. If not, am back to manual typing until I find something better to work with..
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Heidi is building an AI Care Partner, with a mission to double the world’s healthcare capacity by supporting every stage of care delivery. In addition to its popular AI scribe, Heidi has introduced Evidence – giving clinicians access to trusted medical research to support clinical decision at the point of care – and Comms, a calls function that enables healthcare teams to coordinate patient communications. Together, these capabilities support various aspects of the clinical workflow, enabling clinicians to focus on providing quality patient care.
Heidi supports more than 2.5 million consults each week in 110 languages from 190 countries. Founded in Melbourne, Australia, Heidi has raised $96.6M USD from global investors including Point72 Private Investments, Blackbird, Headline, Phoenix Court's growth fund - Latitude, Possible Ventures, and Archangel. Heidi adheres to international standards including the NHS, HIPAA, GDPR, and Australian Privacy Principles, and has obtained enterprise-grade security certifications such as SOC2 and ISO27001.See more
