There must have been a recent update to the system. Templates that I have used consistently and not changed in quite some time are now soooo much less helpful. The program is including it's own inferences/recommendations into HPI and Assessment/Plan sections (making recommendations for management that I NEVER STATED), excluding information that I explicitly stated, and the formatting of the HPI is totally different. When I ask it to remove the changes, it just regenerates an even less useful note and does not acknowledge my requests. Such a waste of time for me in the last few weeks. They need to reverse whatever changes they made and leave things alone.
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Heidi is building an AI Care Partner, with a mission to double the world’s healthcare capacity by supporting every stage of care delivery. In addition to its popular AI scribe, Heidi has introduced Evidence – giving clinicians access to trusted medical research to support clinical decision at the point of care – and Comms, a calls function that enables healthcare teams to coordinate patient communications. Together, these capabilities support various aspects of the clinical workflow, enabling clinicians to focus on providing quality patient care.
Heidi supports more than 2.5 million consults each week in 110 languages from 190 countries. Founded in Melbourne, Australia, Heidi has raised $96.6M USD from global investors including Point72 Private Investments, Blackbird, Headline, Phoenix Court's growth fund - Latitude, Possible Ventures, and Archangel. Heidi adheres to international standards including the NHS, HIPAA, GDPR, and Australian Privacy Principles, and has obtained enterprise-grade security certifications such as SOC2 and ISO27001.See more
