Does not transcribe half a 5min sessionI've used heidi for a few months now, and have noticed that it's getting progressively worse.I use it as a dictation tool - so I speak directly into a microphone for 2-5 minutes. 80% of the time, I have to force it to regenerate the output because what it first generates misses half of what I say.I've done free trials of other dictation/scribe services which are far better than Heidi. I'm frustrated that I've paid nearly $800AUD for a product that doesn't work first time and I am struggling to get a refund from Heidi.
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Heidi is building an AI Care Partner, with a mission to double the world’s healthcare capacity by supporting every stage of care delivery. In addition to its popular AI scribe, Heidi has introduced Evidence – giving clinicians access to trusted medical research to support clinical decision at the point of care – and Comms, a calls function that enables healthcare teams to coordinate patient communications. Together, these capabilities support various aspects of the clinical workflow, enabling clinicians to focus on providing quality patient care.
Heidi supports more than 2.5 million consults each week in 110 languages from 190 countries. Founded in Melbourne, Australia, Heidi has raised $96.6M USD from global investors including Point72 Private Investments, Blackbird, Headline, Phoenix Court's growth fund - Latitude, Possible Ventures, and Archangel. Heidi adheres to international standards including the NHS, HIPAA, GDPR, and Australian Privacy Principles, and has obtained enterprise-grade security certifications such as SOC2 and ISO27001.See more
