Since August 28, my apartment has been without electricity due to a severe leak affecting the fuse box. This isn’t merely inconvenient; it's a serious safety hazard. I reported it immediately, but despite opening a support ticket, there’s been no timeline for repairs or alternative accommodation. I had to arrange my own hotel stay while my apartment remains unlivable. This shows a shocking lack of responsibility. If you encounter a serious issue with this company, be prepared for delays and inadequate support. P.S.: The issue is still unresolved.
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Heimstaden - macht das Leben einfacher und schöner durch "Friendly Homes"🧡