heimstaden.de

1
1 Based on 49 reviews

Heimstaden - macht das Leben einfacher und schöner durch "Friendly Homes"🧡...

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Sophie Taylor
For over four days now the hot water…

For over four days now the hot water and heating remains destroyed. Heimstaden are aware of the issue but apparently in 6 degrees outside temperature - it is not considered a priority??! Not only can we not do any laundry, dishwashing, showering - we are also very cold and the house becomes uninhabitable. These landlords do not respond to emails, or call you back. And when you call them -you wait for over 15 minutes and then they hang up on you! Then they do not call back! A very terrible service - that too allowing us to suffer with small children, heavily pregnant people in the building and also a man recovering from surgery who cannot have his multiple showers per day as required by doctors orders. I am sure they will spend more time scrubbing online reviews rather than actually trying to help me.

1
Date of experience: Nov 25, 2022

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