Dear everyone who is looking into renting from Heimstaden or Heimstaden Norway. I know this is a big company, and seemingly would seem safe. But please read the over 50+ bottom stars this company has on trustpilot, Heimstaden. If it's not here, then search it on trustpilot. I can assure you, they are not here for your safety or assistance. I know 3 people, and myself who have had severe issues with customer service, and other tenants. There have been incidents of near assault, harassment, other tenants drugs, alcohol misuse/fighting, stalking and bullying that we all have been victims of. And they do nothing. Even when the police and security company tell them to, and claim they have responsibility. They claim they are "here for your welfare", and and yet they tell you to deal with any "neighbor issue" yourself. Regardless of how severe. They always state "they tried their best", there is "nothing" they can do, or claim "word for word", even when you have proof. And are quick to shift the blame on you, if you go further/ push back. Like with legal assistance or persistence/boundaries. They will, on public complaints seem like "they are sorry you feel that way", "we have tried/or will try to help you". Which is of our experience, and of course not the case. I have legal, and governmental guidance in this, and they are appalled by the choice of communication and treatment that Heimstaden is willing to enforce. Regardless of the termination of contract assistance they are ever so willing to continually suggest. Better you gone, than to have to take or face accountability. Others have chosen to move, change apartment, or fight, and I have chosen both. And have experienced a lot over time. They do not care about you, how you feel in your home, is of no importance to them, as long as you pay, and they "feel right". And as long as you pay, anyone can rent there, which is probably why there have been so many cases of misconduct. Even when you have legal assistance on your side, they will go out of their way to make your life as miserable as possible, and if you push back, they will begin to blame you. And claim to have "several times tried to assist you". So if anything happens to you, you are on your own. And if you push back, you will be held accountable. I strongly caution you not to rent here. My story is not the only one.
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Heimstaden - macht das Leben einfacher und schöner durch "Friendly Homes"🧡