I'm living in an apartment of them in Berlin.I transfer rent every month by the time on the contract and also pay extra costs every year for heating and water etc as usual as other apartments.But one day they sent me a caution which says that I didn't pay a rent and also the extra costs.Of course I already paid and sent them my bank transfer detail. But they didn't listen and just kept sending me the cautions. Everytime I got the cautions, I explained everything and sent my transfer details again and again but they don't listen at all. For now finally they checked the rent I already paid but still haven't check the extra cost.They already sent me cautions several times. And now I'm thinking about asking a lawyer cause these things are very stressful and I'm really getting exhausted mentally. I'm just paying rent and everything they require, but they can not do normal tasks.I know tough to find apartments in Berlin but if it's possible for you, I really don't recommend the apartments of them.
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