***UPDATE This company cancelled my order and is now trying to blame PayPal for why I haven’t received my refund. The truth is they never even sent me a proper refund confirmation email. I contacted PayPal myself, and they confirmed the company has not issued any refund at all. So the delay is not PayPal it’s the company refusing to process the refund. Really unprofessional experienceI had a very frustrating experience with this company. I placed an order using my own card, under my own name, and they cancelled it claiming it was “fraudulent.” Fine mistakes happen. But after cancelling my order, they have not returned my money.They took payment, cancelled the order themselves, and have not issued the refund they are legally required to provide. I’ve contacted them and still haven’t received a clear answer or my refund.It’s extremely disappointing, and customers deserve better. If a company cancels an order, they should refund the customer immediately not hold onto the money. I would never order from hella heels again
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