hellobonafide.com

3.4
3.4 Based on 5 reviews

...

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I've like some products, but find the service deceptive and customer service unhelpful

I actually really liked the Ristella mixes; however, they use somewhat deceptive tactics. They offer discounts for ordering more and doing subscriptions; however they don't remind you that subscriptions are being mailed before they "process" the order so you're not able to cancel things or skip. And processing is not actually when the items ship. They are also "happy to accept" returns of anything that's not wanted, but they charge handling fees and make you jump through hoops that include several screens trying to upsell you.

3
Date of experience: May 16, 2025

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